Policies
Donation / Refund Policy
Clear, fair handling of every contribution.
This policy is a working draft and will be finalised after review by the Foundation's legal advisors.
Donations
Donations are voluntary contributions towards the Foundation's charitable objectives. Where a donor selects a cause, we make every effort to apply the funds accordingly.
Receipts
A receipt is issued only after a payment is successfully received. Receipts for donations eligible under Section 80G include the Foundation's registration details. Tax benefits are subject to applicable law; donors should consult their tax advisor.
Refunds
If a donation was made in error (for example, a duplicate or incorrect amount), please contact us within 7 days of the transaction with the payment details. Approved refunds are processed to the original payment method. Refunds are generally not possible once a receipt has been used for tax purposes.
Monthly giving
Recurring donations can be cancelled at any time by contacting us; cancellation applies to future payments.