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Policies

Donation / Refund Policy

Clear, fair handling of every contribution.

This policy is a working draft and will be finalised after review by the Foundation's legal advisors.

Donations

Donations are voluntary contributions towards the Foundation's charitable objectives. Where a donor selects a cause, we make every effort to apply the funds accordingly.

Receipts

A receipt is issued only after a payment is successfully received. Receipts for donations eligible under Section 80G include the Foundation's registration details. Tax benefits are subject to applicable law; donors should consult their tax advisor.

Refunds

If a donation was made in error (for example, a duplicate or incorrect amount), please contact us within 7 days of the transaction with the payment details. Approved refunds are processed to the original payment method. Refunds are generally not possible once a receipt has been used for tax purposes.

Monthly giving

Recurring donations can be cancelled at any time by contacting us; cancellation applies to future payments.